Uncommon Knowledge Limited takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via http://www.clinical-depression.co.uk Please read this privacy policy carefully. By subscribing to the Depression Program and/or using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via the Site.

If you have any queries about the policy, please get in touch with us using our contact form and we will do our best to answer your questions.

We will collect the following personal information from you:

• Name, address and email address when making a purchase;
• Credit card number, expiry date, security code and name on card when making a purchase. Please note that we do not retain any of your financial details for any longer than is needed in order to process your payment and all payment systems are 100% secure.
Although it is not compulsory to give us all of this information, if you do not then we may not be able to provide you with the full range of services the Sites have to offer.
We will use this information in order to:
• register you as a user of a Site
• process orders or applications submitted by you
• send you information about our products and services
• verify your identity where necessary
• carry out marketing analysis and make general improvements to our Sites
• obtain your views or comments on the services we provide
• contact the winners of our competitions or special offers and to help us plan other promotional activity

We will share this information with:

• No-one outside of Uncommon Knowledge Limited or our subcontractors as is necessary for the above purposes without your specific permission, except in the following instances:
o The self-help and training services available on the Sites may be offered in conjunction with one of our business partners. In order for those services to be provided we may need to provide some necessary details about you to the relevant business partners. If so, we tell you about this at the point we collect that information on the Site. Please note that certain services may be unavailable if you do not want to disclose the personal information you are asked for.
o We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.
Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).

We will collect the following information automatically from your computer:

Log files/IP addresses: When you visit the Sites our web server automatically records your IP address. We use IP addresses to help us administer the Sites and to collect demographic information for aggregation purposes.
We may also gather other non-personal information (from which we cannot identify you) such as the type of internet browser you use which we use to provide you with a more effective service and to discourage credit card fraud.

Cookies

When you visit the Sites we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a web site transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:
• we use cookies so that you do not have to re-enter your details each time you visit a Site
• we use cookies to track how our Sites are used and to improve and update our content
• we use cookies to make our shopping cart work
You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but certain parts of the Sites may be reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

Information about other products and services

From time to time we may send you information about our goods and services which we think may be of interest to you. You can tell us to stop this at any time by clicking on the unsubscribe link that you will always find in email communications from us or using our contact form

Please let us know if you change your details:

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us at any time.

Use of forums or chat rooms

The Sites include chat rooms, forums, message boards, and/or news groups on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information. Additional terms of use apply to your use of these facilities as displayed on the Sites from time to time.

Security

We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use.

Linking to third party web sites

We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Sites and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
 
In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Transferring your information outside of Europe

As part of the services offered to you through the Site, the information you provide to us may be transferred to countries outside of the European Union ("EU"). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. We also share information between our web developers and advisors, which are located in countries worldwide. These countries may not have similar data protection laws to the UK. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Contact us:

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by emailing us or writing to us at Uncommon Knowledge LLP, 12 Queen Square, Brighton, BN1 3FD.